Terms of Service

Terms of Service for Mugs.fail

Effective Date: January 1st, 2026

Welcome to Mugs.fail (“we,” “us,” or “our”). By accessing or using our website and services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our website.

1. Use of the Website

You agree to use Mugs.fail only for lawful purposes and in a way that does not violate any applicable laws or regulations.

You may not:

  • Use the site for fraudulent or illegal activity

  • Attempt to interfere with the site’s security or operation

  • Misuse content, images, or designs without permission

2. Products & Print-on-Demand

All products sold on Mugs.fail are made to order using print-on-demand services.

Because items are custom-made:

  • Products may have minor variations in color or placement

  • All sales are considered final unless covered by our Returns & Refunds Policy

3. Orders & Payments

  • Prices are listed in USD unless stated otherwise

  • Payment must be completed before orders are processed

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud

4. Shipping

Shipping times are estimates and may vary due to production, carrier delays, or external factors.

We are not responsible for:

  • Delays caused by shipping carriers

  • Incorrect addresses provided by the customer

5. Returns & Refunds

Our Returns & Refunds Policy is incorporated into these Terms.

Because products are custom-made, we do not accept returns or refunds for buyer’s remorse or incorrect orders unless the item is defective, damaged, or incorrect due to a fulfillment error.

6. Intellectual Property

All content on Mugs.fail, including:

  • Logos

  • Designs

  • Text

  • Images

is owned by Mugs.fail or its licensors and may not be copied, distributed, or used without written permission.

7. User Content

If you submit reviews, comments, or other content:

  • You grant us permission to display and use that content

  • You confirm that the content does not violate any laws or third-party rights

8. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

9. Limitation of Liability

To the maximum extent permitted by law, Mugs.fail shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Mugs.fail from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

11. Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Governing Law

These Terms are governed by the laws of the United States and the state in which Mugs.fail operates, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms, contact us at:

Email: support@mugs.fail